Frequently Asked Questions
Find answers to common questions about our meal service
A new menu launches every week with a fresh rotation of dishes. You place your order by the weekly cutoff, and your meals are prepared and delivered on our set schedule.
Our kitchen handles a variety of ingredients, including common allergens, so we cannot guarantee that our meals are completely free from cross-contamination. Please note your dietary requirements in the order notes and we'll do our best to accommodate. Not all requests can be accommodated.
Right now, meals are offered as-is to keep prep efficient and quality consistent. If you have a specific dietary restriction, please reach out to us and we'll do our best to help.
The weekly ordering cut-off is 9:00 PM every Wednesday.
Every meal page includes ingredients, allergens, and nutrition facts, so you always know exactly what you're eating.
Our chicken is halal-certified, allowing our Muslim customers to enjoy meals made with chicken that aligns with their dietary beliefs. Please note that our other meat options are not halal.
Our meals are freshly prepared, sealed, and kept refrigerated at 1-4°C. For the best quality and freshness, we recommend enjoying refrigerated meals within 3 days of delivery. If you won't be eating them within that time, we recommend freezing them. However, please note that some ingredients may not hold up well after freezing, which can affect the overall flavour and texture of the dish.
For the best quality, we suggest enjoying our meals fresh. Some ingredients may not hold up well after freezing, which can affect the overall flavour and texture of the dish. For frozen meal options, please look at our frozen menu.
To keep sauces and proteins tasting their best, some meals include the sauce in a separate compartment — just remove it before microwaving and add it back after reheating.
We deliver across Oakville and select nearby areas. Use the postal code checker on our site to confirm we deliver to you. We are currently working on expanding our delivery zones!
No. Deliveries are typically made between 5:00 PM and 10:00 PM on Sunday. If you're not home, we'll leave your order at your doorstep and send you a delivery confirmation. For condo residents, deliveries will be made in accordance with your building's delivery policies.
Meals are delivered cold, using a cold-chain process to keep everything fresh and food-safe until you're ready to reheat.
If you have any issues with your order or delivery, please contact us and we'll get back to you as soon as we can.
Please leave the insulated thermal bags at your door on your next delivery day so our delivery team can collect them. The ice packs can be disposed of after your delivery.
Meals are delivered on Sunday as part of our weekly cycle between 5-9PM
Yes, please pick up your meals at Zoelicious, located at 3494 Eternity Way, Oakville, Ontario on Sunday between the hours of 3PM and 8PM.
For delivery, we require a minimum order of $40. There is no minimum order for pick up orders.
Yes, everything is managed online through our website though if you have any questions, please contact us by email at cantonbox.ca@gmail.com.
If your entered delivery address gives this message, we currently do not deliver to your area. We are working on expanding our delivery locations
To qualify for shipping, a minimum order of $40 is required.